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Manage my account
What is My Account?
Your Account is the space you sign in after entering your username and password. In that space you
can access to all the Miscota functions as the Autoship program, you can use the calculator
diets for your pet, control your pending orders, to know all the products you have purchased, etc ...
How can I create an account on Miscota.co.uk?
To create an account on Miscota.co.uk, simply provide us with your email address, check your inbox, verify your email address and follow the steps to signup.
How can I add a new address to my address book?
In your Account you will find the option to "Edit or add adress".
How can I create a secure password?
To create a secure password, we recommend a mixture of number and letters A = 4: M4RT4
How do I sign out of my Miscota account?
To sign out of your account, go to "My Account" and click "Sign out", at the top right of the screen.
How do I cancel my subscription to the newsletter?
If you currently receive newsletters, go to a previous newsletter and at the bottom of the page, you will find a link in which you can unsubscribe. Your email address will be removed from our database. Please allow 48 hours for the change to take place.
Can I change my username, my email address or password?
Yes. This is possible. You just need to log in to your account and click "Edit Data", then you can make the required changes.
What can I do if I have forgetten my password?
At the top of the website, you can log on to your personal account. If you have forgotten your password, enter the email address used for the account and click on the link "Forgotten password".
You will receive an e-mail with the instructions on how to reset your password.
How to close a customer account ?
To close a customer account please get in touch with our customer service team using the contact us section on our website.